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Jacksonville, Florida

Helpful Jacksonville, FL Reviews

Read the latest reviews of the Hotel Indigo Jacksonville-Deerwood Park, a stylish boutique hotel where it's cool to work and relax in modern, upscale charm. Check out these reviews of the most unique hotel in Jacksonville, and feel the spirit of hospitality that reflects the culture of our brand.
 
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  Guest   •   June 23, 2015

Everything was absolutely perfect!

[We] wanted to extend our gratitude for an outstanding job well done by you and the staff at Hotel Indigo! From the beginning to the end, everything was absolutely perfect! The staff helped us with the set up and was there for our every want and need and I deeply appreciate how it flowed so well! All of the geusts kept commenting on how great the food was and how lovely the view was overlooking the lake! Furthermore, we were very happy with our suite and how everything was indeed ready before we got there! Thank you so much for all of your help and preparations with making our baby shower a very successful one!! We hope to visit there again, as it was such a pleasant stay!
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  Guest   •   June 23, 2015

I cannot begin to say how wonderful Hotel Indigo is

I cannot begin to say how wonderful Hotel Indigo is. you made the wedding weekend perfect. And the close to 100 people staying at the wedding all agree. I heard over and over again how wonderful the people are, their caring, attentiveness and service. How great the place is, the rooms are, the pool is, and the restaurant and bar. We felt as if you were family welcoming us to a grand weekend.
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  Guest   •   June 23, 2015

While the facility, the grounds and rooms are all beautiful

While the facility, the grounds and rooms are all beautiful, those elements only compliment the excellent customer service each member of your staff deliver. There is not one person who does "only one job" and I take note of the teamwork...no matter what the hour or what the customer request is. Of personal experience as well as watching the interaction with other guests, each demonstrate undiscriminating excellence in customer service.
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  Guest   •   June 23, 2015

I had the pleasure of working with Lauren on arranging our team meetings

I had the pleasure of working with Lauren on arranging our team meetings to be hels over two days at your venue as well as booked 5 rooms for one night. From the very beginning, Lauren was extremly competent, responsive and offered great suggestions and ideas. Upon my arrival I was greeted by your front desk receptionist who was extremely upbeat and very attentive. I had several questions and requests and she was very responsive and patient. My team was very impressed with your meeting space, food service and the hotel accommodations were outstanding. Thank you to Lauren and team for making our experience a positive and successful one
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